RETURNS & EXCHANGE
Return
We don’t accept Returns. Any purchase made from Nidhi&Mahak are merely eligible for exchange.
Items can be exchanged for other sizes or styles based on respective price value of the item purchased, and exchanges are subject to availability at the time your return has been received and processed by our team
If the exchange of an item is higher than the retail price of your exchange item, then the price difference between the products will be payable at the time of exchange. Exchange is only applicable once, that too after the team internally reviews the reasons for change. The items must be returned to you to our warehouse before the return for credit or exchange can be issued.
Nidhi and Mahak cannot be held liable for the loss of garments being returned.
We will be unable to accept returns of FINAL sale products due to markdown prices.
For any further query you can email to us at hello@nidhiandmahak.com
Exchange
To exchange a product, you need to make an exchange request within 2 days of receiving the product.
All products to be exchanged must be returned in there original packaging along with the original sales receipt within 4 days from the date of delivery in its original condition. We understand that sometimes sizes don’t work out and you might need to exchange your purchased product. Hence, you can exchange the size of the product.
The customer will only be allowed to exchange the product once.
There is no exchange available on custom orders.
If the order is placed in standard sizing and you wish to get it in your size, We will alter it and send it across to you but additional charges would be applicable for the same. We aim for your utmost satisfaction.
Gift card: Only product exchange is possible gift card is non-refundable and cannot be exchanged for cash.